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If none of the advice on this site fixes your problem, please write to player@narrowstep.com and we will try our best to help you get it working. Please include:
| • | a very detailed description of your problem |
| • | your operating system and version |
| • | your web browser and version number |
| • | which version of Windows Media Player (or Flip4Mac) you are using |
| • | what channel you are trying to watch |
| • | any other information you think may be relative |
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