IP address mismatch error

Top  Previous  Next

 

The IP address that your Internet Service Provider (ISP) has assigned you is different from the IP address that your Windows Media Player detects.  This is a common occurrence with some ISPs that generate dynamic IP addresses, including AOL. 

 

There are three things you can do to rectify this situation: 

 

1. Ask your ISP for a fixed IP address

 

2. Write to the channel itself and request that they lower their subnet mask setting

 

3. Change internet service providers

 

FYI:  An ISP is the company that supplies internet access to your home or business.  Examples of some common ISPs are AOL, RoadRunner, Netscape and Time Warner Cable.