WMP Error: 0xC00D1198

Top  Previous  Next

 

C00D1198:  Cannot connect to the server

 

If you receive this error, a good bet is to try a different protocol.  Go to the settings tab (on the player) and select "Pop1 (http)" on the media servers drop down list (or "mms" if you are already on http).  If a different "Pop" is available for the channel, try that too.  NOTE:  Only “mms” is available on the Mac.

 

If that does not work, try selecting a lower bitrate setting, then click 'confirm'.

 

Make sure your firewall is not blocking the video.

 

Finally, you may need to adjust your proxy settings:

 

1.  In Windows Media Player, click the ‘Tools’ menu and select ‘Options’.  Click the ‘Network’ tab and select all the protocol check boxes.  Click ‘Apply’ and try accessing the video again.  If you get another error, go to step 2.

 

2.  Verify the settings in the ‘Streaming Proxy Settings’ area.  If you do not know what your proxy server settings should be, select a protocol, click ‘Configure’ and then select ‘Autodetect proxy settings’ or ‘Use proxy settings of the Web browser’ (available for HTTP protocol only).  Do this for each protocol.  NOTE:  If you are connected to the Internet through a dial-up connection, you might not be able to choose the proxy server. For more information, consult with your internet service provider (ISP).