Many times we come across a situation when our laptops are connected to the WIFI but we can’t access the internet connection through our browser. We can’t access any page on the internet. This is a very common and minor problem that can be solved very easily. Whenever this happens, go to the WIFI button i.s.i.e. located on the right-hand side lower corner of your desktop screen. Here, you will find written under it as “No internet, Secured“. This means that the laptop is connected to the WiFi router through a secured WIFI connection. However, the hotspot is not providing an internet connection to the laptop or PC.
This problem is caused due to a wireless configuration or connection problem. In other words configuration settings like IP, address change leads to obstructing your router to get connected to the internet. Sometimes an update to the OS of your PC can also result in this type of issue. In this article, we are going into detail about this “no internet secured windows 10” issue providing multiple numbers of causes and solutions to it. You can follow this step-by-step tested procedure to re-establish the internet connection in your PC and access it from your browser with ease.
What does "No internet Secured" means?
First of all let’s know what does “No internet, secured” mean on your windows screen.
Let’s assume you are browsing on your PC and suddenly you notice the pages aren’t opening. It has been buffering since the time you clicked on it. You find it too annoying and unusual so to cross-check your connection you look at the wifi option where it says “No internet, secured”. On the other hand, your WIFI is working properly.
So, where does the problem lie?
The problem lies in the IP settings. Sometimes, the IP setting changes in such a way that the internet connection is blocked on your pc.
This problem occurs due to the following,
- When the PC’s wifi adapters are not updated to the date.
- The internet protocol settings or Ip settings are changed which is blocking the internet.
Though the problem is universal to all the devices running on Windows 10 OS, it is very common in the case of Microsoft Surface laptops. Moreover, if your PC uses the same network card or driver you will also face this problem frequently. There are other conditions as mentioned above due to which you may face this issue.
Only One Device or Multiple Devices?
A big question that arises is whether the issue is just in one device or in multiple devices.
If you find the error in your device then the first thing you should do is check the other device connected to the same router and if the same error occurs in all the devices, it might be the error in the router or the WIFI connection from the company.
So, the first thing you should do is check your router. Follow the given steps in order to check the router:
- First of all, restart your router and check if the error still exists, if it still exists then once check with your WIFI Company. If there is no issue with the company server then check the other solutions.
- If you have any access points then restart it.
In any case, if you don’t know about the access point. It is a gadget that creates WLAN i.e. Wireless local area network.
If the error is only in a single device then check the below-given no internet secured fix options.
- Updating the Wi-Fi Driver.
- Resetting the network configuration.
- Checking the network configuration.
- Setting a new DNS server
- Making changes in TCP/IP properties
5 Fixes to Resolve the Problem:
Updating the Wi-Fi Driver:
The best way to resolve your “windows 10 no internet secured” issue is to update your Wi-Fi drivers. Here a question arises, how one will update the drivers without the internet. In this case, the best thing that can be done is to reinstall the adaptors.
To get started with this no internet secured fix windows 10, you will have to uninstall the adapter. Also, when the windows will reboot, it will reinstall the drivers by itself. Follow the below-given process to do so.
- Step 1 – Press Windows key along with X key
- Step 2 – Then click on device Manager
- Step 3 – You will find network adapters, click on the small arrow button to expand it.
- Step 4 – Now you will see a list of drivers. Right-click on the Wi-Fi driver for your device.
- Step 5 – After that click on “uninstall device”
- Step 6 – Restart your pc and check whether the internet connection has been restored or not.
If the internet is still not restored. Then check the below-given procedures.
- Step 1 – Once again go to the device manager
- Step 2 – Now double-click on the adapter for Wi-Fi i.e. wireless adapter
- Step 3 – Then a page of details will pop up. Now click on the driver option.
- Step 4 – Check the driver version and its name and keep those in mind or note down.
- Step 5 – Now use a different system to install the driver. Try installing the latest version. Copy it to your system and install it.
Resetting the Network Configuration:
Now try cleaning your pc from all the old caches and then reconstruct the network configuration. The below-given steps will help you with it.
Step 1 – Click on the start option. Now you will find a PowerShell (admin) option or command (option). If not, run the cmd option or PowerShell option in the search bar.
Step 2 – Now if you are asked for permission to make changes then click on allow.
Step 3 – Then enter the below-given commands and press the enter key on your keyboard.
These are the commands,
- ipconfig /renew
- netsh int ip reset
- netsh winsock reset
- ipconfig /flushdns
- ipconfig /release
If one command fails then try with the others.
Step 4 – Finally restart the pc and check whether the internet issue is resettled or not.
Resetting the Network Configuration:
First, let’s know what role does a DNS server play. So, the DNS server acts as a translator whose job is to translate the domain name into IP address and it usually happens that such problems exist due to the DNS server. So to resolve those errors we’ll go through its properties first and check a few things. Then act accordingly.
Step 1 – Click on the start option and search for the “Network and Internet” Option. Click on it.
Step 2 – Then Click on the option i.e. “Change adaptors”
Step 3 – Double-click on the Wifi adapter. The network adapter will open.
Steps 4 – There select the properties option
Step 5 – Now check whether the given options are marked with a black dot or not.
- Client for Microsoft Networks
- File and Printer Sharing for Microsoft Networks
- QoS Packet Scheduler
- Internet Protocol Version 4 (TCP/IPv4)
- Microsoft LLDP Protocol Driver
- Link-Layer Topology Discovery Responder
- Link-Layer Topology Discovery Mapper I/O Driver
Step 6 – Unmark the Internet Protocol Version 6 (TCP/IPv6) and check whether the internet has restarted or not. If not, go with the further steps.
Step 7 – Double-click on the option “Internet Protocol Version 4 (TCP/IPv4)”. Also, make sure that DNS Server and IP server are marked with the “obtain automatically” Option.
Setting up a new DNS Server:
- Step 1 – Go directly to the properties of the network adapter.
- Step 2 – Now double-click on the “Internet Protocol Version 4 (TCP/IPv4)” Option. A page with a lot of details will pop up.
- Step 3 – Now mark the “Use the following DNS server addresses” Options.
- Step 4 – After this, you will see rectangular boxes with the options “Preferred DNS server” and “Alternate DNS server”. Fill those boxes as given, Preferred DNS server – 126.96.36.199 and Alternate DNS server – 188.8.131.52
- Step 5 – Finally click ok and check whether the issue is solved or not.
Making Changes in TCP/IP Properties:
Here we’ll try resetting the internet using the TCP/IP properties. Let’s check out the steps to make changes in TCP/IP properties.
- Step 1 – Once again open the network settings and then go to the WIFI properties option
- Step 2 – Now double-click on the TCP/IPv4 option and once again set DNS server and IP address to obtain automatically
- Step 3 – After this, click on the advanced option.
- Step 4 – In the advanced option, look for the wins option next to the DNS option and then click on the wins option.
- Step 5 – Look for the NetBIOS settings below. In there you will find the “enable NetBIOS over TCP/IP” Option. Check that option.
- Step 6 – Finally click on ok and after a few minutes check whether the internet is settled or not.
Wired And Wireless Network Problems Alone?
In the above solutions, we saw all the fixes about the wireless or Wi-Fi options. But there is still a question of what one will do when such a problem arises in the wired networks or both the wired as well as wireless networks.
In that case, there is a lot of chance that the issue lies in the source of the internet i.e a router or a modem. To overcome this error, check out your modem or router whether it is set in the bridge mode or not and the DHCP is turned off or not.
The other fixes which you can go through are,
- In the router, modify the DNS server to 184.108.40.206 and 220.127.116.11
- DHCP’s range and the router’s range must be the same.
- If there is any new update, then update the router.
- After trying all of the above fixes and you don’t reach a solution then contact the company for help as it may be due to the broken router or modem.
Frequently Asked Questions:
- What is the error “No Internet, Secured”?
In this error “No internet” intends to have no internet connectivity i.e. even if you have a WIFI connection the pc is not getting the internet due to certain reasons. The other part secured intends to say that the network is secured by the password.
- What is the reason that I’m facing a “No internet, secured” error?
This error occurs when your system is unable to recognize the flow of the internet to itself. To recover from this error you can check out all the fixes provided in this article.
- What is the solution to overcome the “No Internet, secured” Problem?
- Click on the start button.
- Type command prompt or PowerShell option (Admin).
- Then enter ipconfig/flushdns and then press enter key.
- If the problem still exists, try the other fixes.
- Is there any risk in uninstalling my network adapter?
No, there isn’t any since Windows 10 will reinstall the drivers after restarting.
- Do I need any technical help or go to a service center to fix this issue?
No, you can follow the above-mentioned procedures to fix your internet connection issue. But if you are not familiar enough with these technical steps and laptop we recommend you to ask for help from someone who has experience in this regard.
Despite following and checking all the above procedures, if the problem still exists, then try shifting your source to the internet. It could have been a problem with the internet connection. If your pc gets connected to the other sources taking for example if it connects to another mobile hotspot and not yours then it is proved that your pc has no issues. If not then try all of the solutions provided by us.